At Sofia Lawns your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our products or services, or communicate with us.
By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information from you when you visit our website, contact us, or make a purchase. The types of data we collect include:
a. Personal Information
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
Any information you voluntarily provide via forms or email
b. Non-Personal Information
IP address and browser type
Device information and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To communicate with you about inquiries, services, or orders
To send marketing emails and promotional offers (if you have opted in)
To improve our website and customer experience
To comply with legal obligations or protect our rights
3. Sharing Your Information
We do not sell or rent your personal data to third parties.
However, we may share your data with trusted partners who help us operate our business, such as:
Payment processors
Shipping and logistics providers
Marketing and analytics services
Legal or regulatory authorities (when required by law)
All third-party partners are bound by confidentiality and data protection agreements.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website.
Cookies help us remember your preferences and deliver a more personalized experience.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law .
When your data is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion (“Right to be Forgotten”)
Restrict or object to data processing
Withdraw consent for marketing communications
7. Opt-Out Instructions
You can opt out of marketing or promotional communications at any time by:
Clicking the “Unsubscribe” link in any marketing email, or
Sending an email to [email protected] with the subject line “Opt-Out Request.”
Please note: Even after opting out of marketing messages, you may still receive important service or order-related communications.
8. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
While we strive to protect your data, no online transmission or storage system is completely secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations.
All updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Sofia Lawns
📧 Email: [email protected]